🛡️ Privacy Policy

Effective Date: July 18, 2025

Overview

We are committed to protecting your privacy and handling your personal information responsibly and transparently. This policy outlines how we collect, use, and safeguard the information you provide in connection with our Bitcoin recovery services.

Information We Collect

Identity verification documents (e.g., government-issued ID)
Contact information (e.g., email address)
Account details necessary for credential recovery
Blockchain wallet identifiers (never stored post-recovery)

How We Use Your Information

To verify ownership and eligibility for recovery
To comply with KYC/AML regulations (PCMLTFA, FINTRAC)
To perform secure credential recovery
To maintain audit trails for regulatory purposes

Security Measures

Encrypted data transmission and storage
Access restricted to authorized personnel only
Audit trail and chain-of-custody documentation

Sharing of Information

We do not share your information with third parties except:

As required by law or regulation
With regulators if an investigation is initiated
With your consent in writing

Data Retention

Information is retained for a minimum of 5 years to comply with FINTRAC regulations and for audit purposes. You may request deletion after this term unless otherwise mandated.

Your Rights

Request access to your data
Request corrections or updates
Request limited use or deletion (subject to legal restrictions)

This Privacy Policy may be updated periodically. Clients will be notified of material changes via email or website announcement.